Resilient Minds

Jaime Eckert, PMHCNS-BC — Practice Launch Dashboard
Last updated
Monitoring active

⚡ Urgent Actions (2)

!
Fix 4 Google Ads policy violations on new extensions
Assets flagged — may reduce ad serving
URGENT
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Reply to Elise Lentini — cross-referral opportunity
She sent her flyer and wants to collaborate
HIGH
View all tasks →
$264.12
Ad Spend (7d)
~$37.73/day
2,532
Impressions (7d)
~10% impression share
920
Emails Sent
100% delivered
7
Real Replies
0.76% response rate

📊 Campaign Status

Google Ads Active
2 campaigns running
Outreach Complete
920 emails sent
Inbox Monitor
Checking every 30 min
🎯 Key Performance Metrics
Click-Through Rate3.6%
Avg Cost Per Click$2.93
Conversions (7d)2
Phone Calls1
Click-Through Rate3.6%
Avg Cost Per Click$2.93
Conversions (7d)2
Phone Calls1

📊 Google Ads — 7-Day Performance

2,532
Impressions
90
Clicks
$264.12
Total Spend
3.6%
CTR
📈 Daily Breakdown
DateImpressionsClicksSpendCTR
Apr 141778$23.724.5%
Apr 132569$26.443.5%
Apr 122777$20.512.5%
Apr 112606$17.622.3%
Apr 1032415$43.764.6%
Apr 940318$52.294.5%
Apr 883527$79.793.2%

📊 Impressions by Day

🔍 Impression Share

Showing for ~10% of searches 90% lost
Lost to rank: 59% Lost to budget: 37%
💡 Improve rank with higher Quality Score (add more relevant ad copy, improve landing page) and increase daily budget to capture more searches.

⏰ After-Hours Spend

Business hours (8am-8pm) 77%
After hours 23% (~$59/wk)
💡 Consider restricting ads to 8am-8pm to save ~$59/week. Some after-hours searches may convert — review before restricting.

🚫 Negative Keywords Added

"nehs doxy me" "dr xiangyang li milford ma" "psych hospitals in massachusetts"
Saving ~$17.59/week by blocking irrelevant search terms
🔗 Ad Extensions
TypeContentStatus
SitelinkAbout Jaime EckertPOLICY
SitelinkServices OfferedPOLICY
SitelinkInsurance AcceptedPOLICY
SitelinkBook AppointmentPOLICY
CalloutTelehealth Available, BCBS Accepted, Board-Certified PMHNP, Accepting New PatientsACTIVE
SnippetServices: ADHD, Anxiety, Depression, Bipolar, OCD, Medication MgmtACTIVE
⚠️ 4 sitelinks flagged for policy review — needs investigation

📧 Email Outreach Campaign

920
Emails Sent
0 failures
7
Real Replies
0.76% rate
6
Auto-Replies/OOO
Not counted as leads
📋 Campaign Details
Fromcontact@resilientmindshealthandwellness.com
Display NameJaime Eckert
SubjectAccepting New Referrals — Resilient Minds
Waves31 waves of ~30 emails
CompletedApr 14, 2026 @ 12:16 PM
Bounce Rate~3 bounces (mailer-daemon)

🗂️ Recipient Breakdown

🏙️ Top Cities Targeted

Boston (77) Cambridge (55) Brookline (41) Northampton (35) Lexington (33) + 100 more cities

📊 Response Funnel

920 Emails Sent
13 Total Responses
7 Real Leads
1 Replied To

💬 Therapist Replies — Real Leads

Melissa Pinnetti
Interested in referral partnership — asked about Jaime's approach
REPLIED ✓
Elise Lentini
Sent her flyer, wants cross-referral collaboration
NEEDS REPLY
Michal Kenny
Responded to outreach
PENDING
Cheryl Medina
Responded to outreach
PENDING
Linda Robertson
Responded to outreach
PENDING
Katia Callan
Responded to outreach
PENDING
Chelsea
Responded to outreach
PENDING
📬 Auto-Replies / Out of Office
NameType
Rochida McClureAUTO-REPLY
Kate TapplyOOO
Mary HowlandOOO
Isabella SamaniegoAUTO-REPLY
Nguyen CounselingAUTO-REPLY
Estes TherapyAUTO-REPLY

🔴 High Priority

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Fix Google Ads policy issues
4 sitelink assets flagged. Review which extensions triggered violations and fix or remove them to restore full ad serving.
!
Reply to Elise Lentini
Cross-referral collaboration opportunity. She attached her flyer and wants to exchange referrals. Draft a warm reply.
!
Clean up duplicate sitelinks
Campaign has 8 sitelinks (4 old + 4 new). Duplicates: "Insurance Accepted" x2, "About Jaime Eckert" x2. Remove extras.
!
Remove broken "Sign-up" conversion goal
Must be done manually in Google Ads web UI (API blocked). Tracking a dead form action.

🟡 Medium Priority

Fix jaime@resilientmindsma.com email
Cloudflare zone "pending" (nameserver mismatch with Squarespace). Need to update nameservers or create a routing rule for jaime@ to forward properly.
Restrict ad schedule to business hours
23% of spend (~$59/week) outside business hours. Limiting to 8am-8pm could save money. Review conversion data first.
Google Business Profile optimization
Change category: "Medical group" → "Mental health service". Clean up duplicate listing. Add photos, services, check call history.
Draft replies to remaining 5 therapists
Michal Kenny, Cheryl Medina, Linda Robertson, Katia Callan, and Chelsea all replied but haven't been responded to yet.
🟢 Ongoing / Monitoring
Inbox monitoring
Checking every 30 min for new therapist replies (reminder ID: 45573bcb)
Monitor ad performance
Track impressions, clicks, CTR, spend daily. Only 10% impression share — room to grow.
✅ Completed
Send 920 outreach emails (zero failures)
Draft and send reply to Melissa Pinnetti
Add 3 negative keywords (saving ~$17.59/week)
Create sitelinks, callouts, and structured snippets
Set up Google Ads analytics script
Scrape 920 MA therapist contacts from Psychology Today